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andrew smith

HUD asks FTC to investigate websites selling assistance animal documentation

Cases, Civil Rights, Emotional Support Animals (ESA), Fair Housing Act, Fair Housing Act, Government, Medical Assistance Animals, Pets, Service Dogs (SD), Stop Disability Fraud
November 22, 2025

Recently, U.S. Department of Housing and Urban Development (HUD) Secretary Ben Carson wrote to Chairman of the U.S. Federal Trade Commission (FTC) Joseph J. Simons and Director of the Bureau of Consumer Protection Andrew Smith requesting that the FTC investigate certain websites that may be selling assistance animal documentation.

“These certificates are not an acceptable substitute for authentic documentation provided by medical professionals when appropriate,” said Secretary Carson. “These websites that sell assistance animal certificates are often also misleading by implying that they are affiliated with the federal government. Nothing could be further from the truth. Their goal is to convince individuals with disabilities that they need to spend hundreds of dollars on worthless documentation to keep their assistance animal in their homes.”

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andrew smith, chairman, consumer protection, Department of Housing and Urban Development, director, documenations, Federal Trade Commission, FTC, HUD, joseph simons, lois greisman, marketing practices, misleading, Secretary, unneccessday, unreliable, websites

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