Virginia AG files suit against Service Dogs by Warren Retrievers
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November 22, 2025

The suit alleges that Service Dogs and Warren sold so-called “diabetic alert dogs” for tens of thousands of dollars, when they were often delivering poorly-trained puppies with significant behavioral issues and inadequate skills or training to notify a customer of a potentially life-threatening high or low blood sugar situation. Service Dogs and Warren also misled customers and charitable donors about certain aspects of the business’s payment structure, and lied about Warren having served in the armed forces.

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Service dog company ‘bamboozled’ Virginia Tech student, judge says
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November 22, 2025

According to testimony and court filings, SDWR approached Tech students about volunteering as puppy raisers. In September 2017, Burch agreed to take a young service dog-in-training. Lesley would accompany Burch, a junior majoring in criminology, to classes and other public outings. Burch would bring the dog to training sessions SDWR held.

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On Your Side Investigation: Fake service dogs
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November 22, 2025

The ADA states that a service dog is for someone with a disability. In order to train that dog, there are no standards that the handler must follow in the process. The dog doesn’t have to be trained by a professional.

Using a website, in fifteen minutes, Ashley Reynolds was able to get a certification for her lab, Chase, to become a service dog. Her dog has not had any training, but now has an ID card, vest and paperwork.

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