Delta apologizes after customer was ‘covered’ in dog poop from seat
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November 6, 2018

As you can imagine, Delta received hundreds of proposals per week; and while all are worthy, we cannot honor all requests. After careful consideration of the information provided, we are sorry to inform you that we are declining your request because the opportunity does not meet our current objectives and budget.

Thank you for thinking of Delta Air Lines, and we wish you all the best.

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Are people abusing the system to get free flights for pets?
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May 1, 2018

So, how easy is it to fake it?

KDKA’s Amy Wadas decided to see how the process works, so she logged onto a website for a company called Certapet in hopes that she could get her 5-year-old cat, Simba, certified to become an ESA animal.

The site is one of several where a licensed medical professional will write an ESA letter for you if you pay a fee. Wadas had to answer a bunch of questions involving her mental health, like whether she felt down or had anxiety in the past week.

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