These 19 states are cracking down on fake service dogs
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November 22, 2025

“Today, any pet owner can go online and buy a vest for a dog to pass it off as a service animal to gain access to restaurants, hotels and places of business,” said Republican state Rep. Kimberly Ferguson, who introduced the Massachusetts bill. “Their animals aren’t trained and end up misbehaving in these public places, which gives real service dogs a bad name.”

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On Your Side Investigation: Fake service dogs
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November 22, 2025

The ADA states that a service dog is for someone with a disability. In order to train that dog, there are no standards that the handler must follow in the process. The dog doesn’t have to be trained by a professional.

Using a website, in fifteen minutes, Ashley Reynolds was able to get a certification for her lab, Chase, to become a service dog. Her dog has not had any training, but now has an ID card, vest and paperwork.

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