American Airlines ESA

American Airlines flight attendant bitten by emotional support dog, requires five stitches
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July 25, 2019

The DOT (Department of Transportation) sought comments from travelers in 2018 and was flooded with replies, but so far no action has been taken.

“We need the (U.S.) Department of Transportation to take action now, so events like the one that happened yesterday do not continue to occur on our planes,” the statement said. “This is fundamentally about maintaining safety, health and security for passengers and crew, while ensuring accessibility for those who need it.”

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Survey: 61 percent of flight attendants say emotional support animals have caused trouble midflight
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September 15, 2018

AFA reported earlier this week that 82 percent flight attendants surveyed agree that the DOT needs to release a more clarified policy on the requirements for emotional support animal in the high skies, while continuing necessary support for travelers with disabilities and veterans.

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Emotional-support animals are becoming a big problem on planes, and airlines want them to go away
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June 30, 2018

According to Airlines For America — a trade group that represents major US airlines including American, United, JetBlue, Southwest, and Alaska — the number of emotional-support animals, or ESAs, traveling aboard commercial flights jumped 74%, from 481,000 in 2016 to 751,000 in 2017.

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