Justice Department responds to Florida service animal complaint
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November 22, 2025

The Justice Department reached an agreement under the Americans with Disabilities Act (ADA) with The Pawn Shop and Tax Service, Inc., (The Pawn Shop) in Pensacola, Florida to resolve a complaint under title III of the ADA. The Department’s investigation found that the manager of The Pawn Shop asked a veteran who uses a service dog to leave because the manager mistakenly believed the dog was a pet, not a service dog. Public accommodations must permit Individuals who use service dogs, including veterans with disabilities who use service dogs for disabilities such as post-traumatic stress disorder, anxiety, or mobility disabilities, into their establishments.

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Service dogs dilemma: ‘Loads of fakes’ detrimental to legitimate helper animals
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November 22, 2025

People have become emboldened to bring their pets along on public outings thanks to legal gray areas and widespread availability of service animal insignia. People are emboldened to bring their pets along on public outings thanks to legal gray areas and widespread availability of service animal insignia. “If you go anywhere on the internet you can buy a vest,” said Severt.

“If you Google ‘service dogs,’ the first thing that comes up is a registry. It’s totally bogus.” Yet pet owners purchase a certificate and claim they “have paperwork” when questioned, she said.

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Sit. Study. Fetch a bachelor’s degree in dog training.
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November 22, 2025

Professor Stephen Mackenzie says he developed Cobleskill’s Bachelor of Technology degree partly in response to a heightened demand for dogs capable of sniffing out explosives in the aftermath of Sept. 11.

The need for service dogs trained to assist those with post-traumatic stress disorder or reduced mobility has also expanded as veterans started returning from Iraq and Afghanistan.

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Woman facing eviction due to breed of emotional support animal
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November 22, 2025

She says her landlord’s insurance policy prevents violent breeds from living in a home. Bruno was spotted and a complaint was filed with the city. This leaves Hodges, who is living on a disability check, in a difficult position.

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Amid pit bull debate, service dogs prove life-changing for Sioux City veterans
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November 22, 2025

“The biggest problem is you have people that do not have a trained dog. They’re taking untrained dogs out there and they’re causing problems,” Brodie said. “They’re saying they’re service dogs, but they’re not.”

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His first job was training service dogs in prison.
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November 22, 2025

It takes more than $50,000 to breed, raise, train, match and support a service dog trained through America’s VetDogs. After the puppies graduate from the prison training, they receive an additional three months of formal training, O’Brien said. The group then flies the veterans in and houses them for two weeks while they work with their new puppies. Veterans are never charged for the service; the organization relies largely on donations.

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DOJ settles ADA complaint about hotels not honoring reservations for disabled vets with service dogs
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November 22, 2025

The Department’s investigations found that Deerfield and Landmark discriminated against veterans with PTSD when they refused to honor reservations for hotel rooms because the veterans were accompanied by their service dogs.

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