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A woman who was removed from a Frontier Airlines flight over her emotional support squirrel says she plans to seek legal counsel in wake of the ordeal.
Cindy Torok was escorted off Flight 1612, traveling from Orlando, Florida, to Cleveland, Ohio, on Tuesday, after airline staff discovered she brought her 11-week-old squirrel Daisy on board.
Passengers had already boarded Frontier Airlines Flight 1612 at Orlando International Airport on Tuesday night when they were told there was a “situation” and everyone needed to get off the plane, according to passenger Brandon Nixon.
Travelers will have to provide additional documentation and at least 48-hour notice
Last year, the number of pets carried by U.S. airlines (usually for a fee in the cabin or cargo hold) increased 11% to 784,000, according to Airlines for America, the industry’s lobbying organization. The number of service animals increased 24% to 281,000, according to A4A. And the number of emotional-support animals leapt 56% in that one-year period, to 751,000.
“We are updating the policy to differentiate emotional support animals from service animals that are trained and certified to perform a function for a person with a disability,” a spokeswoman for Royal Caribbean said in an email to MarketWatch. “It is important to us that all our guests enjoy their vacation, which is why we put into practice this new policy. Royal Caribbean’s policy remains the same for service animals traveling with guests that have a physical or non-physical disability.”
People have become emboldened to bring their pets along on public outings thanks to legal gray areas and widespread availability of service animal insignia. People are emboldened to bring their pets along on public outings thanks to legal gray areas and widespread availability of service animal insignia. “If you go anywhere on the internet you can buy a vest,” said Severt.
“If you Google ‘service dogs,’ the first thing that comes up is a registry. It’s totally bogus.” Yet pet owners purchase a certificate and claim they “have paperwork” when questioned, she said.
“Fair Housing has determined that universities do need to look at that and be able to provide reasonable accommodation so we have started to get more and more requests of emotional support animals,” said Lynn Niemi, Director of Disability Services at UWGB.
The Department of Transportation’s declaration that miniature horses should be prioritized as service animals has raised many questions.
