Service dogs differ from regular pets. To be legally recognized as a service animal, these dogs are trained to perform tasks that can help someone with a disability. Depending on the person’s needs, this can mean anything from bringing a person their medication during times of crisis to finding help during a medical emergency.
DOT listened to all of the stakeholders, reviewed the law, and laid out guidelines that will allow airlines to balance their operational needs, the comfort needs of all passengers, while ensuring that restrictions put in place don’t preclude having mental health needs met.
While that may not mean the end of passengers getting bitten by poorly controlled and vicious animals, it allows some controls to be put in place that may reduce the frequency and severity of incidents.
The DOT said in a guidance document on how it plans to enforce regulations of service animals in aircraft cabins that it “views a limitation based exclusively on breed of the service animal to not be allowed under its service animal regulation.”
More Americans are saying they need a variety of animals — dogs, ducks, even insects — for their mental health. But critics say many are really just pets that do not merit special status.
The vast majority of emotional support animals are dogs, but some Americans turn to a wide variety of other species. Wally the alligator was approved by his owner’s doctor in York, Pa., as an alternative to taking medication for depression.
“The biggest problem is you have people that do not have a trained dog. They’re taking untrained dogs out there and they’re causing problems,” Brodie said. “They’re saying they’re service dogs, but they’re not.”
Recently, U.S. Department of Housing and Urban Development (HUD) Secretary Ben Carson wrote to Chairman of the U.S. Federal Trade Commission (FTC) Joseph J. Simons and Director of the Bureau of Consumer Protection Andrew Smith requesting that the FTC investigate certain websites that may be selling assistance animal documentation.
“These certificates are not an acceptable substitute for authentic documentation provided by medical professionals when appropriate,” said Secretary Carson. “These websites that sell assistance animal certificates are often also misleading by implying that they are affiliated with the federal government. Nothing could be further from the truth. Their goal is to convince individuals with disabilities that they need to spend hundreds of dollars on worthless documentation to keep their assistance animal in their homes.”
Starting July 1, JetBlue will require passengers traveling with such animals to notify the airline 48 hours in advance and provide a medical or mental health form from the doctor who prescribes the animal and another from a veterinarian stating the animal’s “fitness to fly” and vaccination records.
