AFA reported earlier this week that 82 percent flight attendants surveyed agree that the DOT needs to release a more clarified policy on the requirements for emotional support animal in the high skies, while continuing necessary support for travelers with disabilities and veterans.
Health codes do not allow animals in establishments that serve, sell or prepare food. When informed of that rule, some customers argue, citing the fact that the Americans With Disabilities Act allows service dogs in restaurants and other food establishments. Many will then produce a letter stating that a beloved pooch is an “emotional support animal” and must be treated like a service dog.
For service animals, Southwest says it will accept “only the most common service animals — dogs, cats, and miniature horses.”
“For the health and safety of our customers and Employees, unusual or exotic animals will not be accepted,” the airline added in its statement.
According to Airlines For America — a trade group that represents major US airlines including American, United, JetBlue, Southwest, and Alaska — the number of emotional-support animals, or ESAs, traveling aboard commercial flights jumped 74%, from 481,000 in 2016 to 751,000 in 2017.
As had been widely reported, airlines have seen a sharp rise in the number of animals traveling on planes. Some are ticketed pets, but many are pets that have been flying for free thanks to loopholes in rules governing the transport of emotional or psychiatric support animals.
American Airlines reported a 40 percent increase in the number of service and emotional support animals on flights between 2016 and 2017. United Airlines cited a 75 percent increase year over year.
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Delta Air Lines will limit each passenger to one emotional support animal and will prohibit pit bulls as service or support animals on flights, effective July 10.
Starting July 1, JetBlue will require passengers traveling with such animals to notify the airline 48 hours in advance and provide a medical or mental health form from the doctor who prescribes the animal and another from a veterinarian stating the animal’s “fitness to fly” and vaccination records.
“This thing has gotten out of hand,” said Jeff Younggren, a psychologist and clinical professor at the University of New Mexico, who has conducted several studies on the subject of emotional support animals.
The number of passengers flying with emotional support animals on the nation’s airlines has surged. United Airlines, one of the biggest carriers, saw a 75% increase last year compared with 2016. The trend has been accompanied by more incidents of animals urinating, defecating, biting, barking and lunging on planes. A passenger was even mauled by a 50-pound dog on a Delta flight last year.
“We just don’t know whether they work or how much they work,” said Molly Crossman, a Yale University researcher who studies human and animal interactions.
There are few studies that examine emotional support animals, and the conclusions of these studies are mixed, she said. Also, the studies focus on dogs or horses, not other species. In her work, Crossman has found little evidence that animals can relieve anxiety or stress.
Still, those who work with animals designed to bring comfort to people struggling with mental health obstacles say people feel better after interacting with animals.